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Registration & Login
How do I register to access Landmark Rewards?

If you have a Landmark Account Number, you can register for Landmark rewards. All you need is your account number handy, click the ‘register’ button on the login page, fill in all your details and click submit to finalise.

Nominated passwords must be a minimum of 6 characters with 1 number and 1 special character.

Once the Landmark Rewards team have confirmed your account information an email will be sent out containing your membership details and password.  Points will be updated regularly, and you can redeem your points at any time.

User Accounts are locked for 30 mins after 10 incorrect login attempts in 24-hour period. Once you have updated your details and created a password, you will then be sent an email to confirm your email is correct. You need to click the link within this email to complete your registration and enable your online account.

Forgot Password?

Forgot your password? No problems just click ‘Forgot your password?’ on the login page and follow the steps to reset your password.

How do I edit my profile?

At your initial login, you will be asked to update your contact details. Should these change in the future, you can update your details by clicking ‘My Account’ in the top search bar. Once you have updated your details click ‘save’.

Will points be automatically deducted and will I be able to see this next time I login?

Yes, points will update as you redeem and use your points. 

Will I be able to see in 'My Account' the products I have previously redeemed?

Yes. You will be able to see your full redemption/purchase history of rewards via 'My Account' on the Landmark Rewards website once logged in.

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Points
How do I earn points?

Landmark Rewards is all about making it easy to be rewarded for your hard work. Whether you're purchasing crop chemicals, seed, or animal health products, we’ve teamed up with over 20 partners in the industry that you can earn points with. From live redemptions to direct delivery, it really has never been easier to reward yourself.

Click here to view a complete list of products and points earn.

Talk to your Landmark Agronomist on how you can work your farm plan to maximise your points earn today!

When will my points be updated?

Points balances are updated at the beginning of each month. The account holder will receive a monthly points statement via email each month advising of their current points balance, you can also view your current balance when you log in to Landmark Rewards.

How can I access my points?

You can access your points balance by logging into your Landmark Rewards  My Account

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Ordering
How can I order my chosen reward(s)?

You can use your available points balance to redeem a reward, or use points + payment which is made by a credit or visa debit card or a full credit/debit card payment.  

What if I don’t have enough points to purchase the product that I want?

You can pay for the remaining balance with a credit or debit card.

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Points+Pay
What is Points+Pay?

Redeeming your points for great rewards has never been easier. Points + Pay now gives you the flexibility to choose how many Landmark Rewards points you want to redeem with and pay the rest with a Visa or Mastercard Debit or Credit Card. This means you no longer need to save up all your points and you can reward yourself even sooner!

How can I select only my points and then pay the rest on card?

To redeem a reward using Points + Pay you simply use the slider found on the product page. You can choose how many points you want to put towards your reward and the balance can be paid with a Visa or Mastercard Debit or Credit Card. Use the slider bar to choose the number of points or cash amount you want to put towards your reward. The slider will allow you to choose from the minimum to maximum amount of points you can use – giving you more flexibility with what you want to use your points for!

Please note that users must have a minimum amount of points to use this function. You cannot purchase any reward without a minimum points balance.

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Delivery
How long will it take to receive my reward?

Whilst every endeavour will be made to deliver your reward as soon as possible, please allow 6-8 weeks for physical delivery of reward items. If you have made a contribution to a charity, this will be done automatically.

Can I get my order delivered to a home or to my PO Box?

Delivery can only be made to a physical address within Australia. We cannot deliver to PO Box’s or international addresses. If a PO box is your only option, please contact your local branch to see if you can have your items sent there and held for your collection.

The only exception to PO boxes is with regards to Gift Cards, when ordering please put your PO Box details into the comments section. PO Boxes are an option for Gift Cards only.

Is delivery included?

Postage and handling is included Australia wide on all Landmark rewards. So there are no extra charges that you need to worry about when you redeem for any reward in our store.

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Returns
Can I change my mind & return my reward?

No reward returns are accepted for change of mind.

I have received incorrect/ damaged stock.

If you have received the incorrect item or damaged stock, please contact the Landmark Rewards Customer service team within 14 days of receiving your order via info@landmarkrewards.com.au. We will then arrange to exchange incorrect items or replace damaged / faulty stock.

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Wishlist
How do I use the 'Wishlist' feature?

The Wishlist feature is a handy tool that you can use to keep a list of all of your favourite items on Landmark Rewards. You might like to add items to your Wishlist if you're not quite ready to make a purchase yet, or if you loved an item that you have received and would like to repurchase it again later.

To add an item to your Wishlist, simply click on the 'Add to Wishlist' button next to the 'Add to Cart' button on any product page.

You can view your Wishlist at any time by clicking on the 'My Account' section at the top of the page (where your name and points balance are showing), just click and you will see 'Wishlist' in the dropdown menu. Select 'Wishlist' in the drop-down to view added items. Items will remain in your Wishlist for you, so that when you are ready to purchase you can click .

If you would like to remove an item from your Wishlist, click on the 'X' on the bottom of any item in your list and your Wishlist will be updated.

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